Birmingham Mind Helpline
Our Helpline provides emotional and wellbeing advice and information, to people experiencing mental health difficulties, their families, professionals and the wider public.
Our Helpline is accessible 9am – 11pm, everyday by calling 0121 262 3555 (Freephone 0800 915 9292)
Alongside our Helpline, you can also reach us by email or use our webchat, available everyday between 10am – 9pm.
The Helpline offers advice, information and signposting relating to mental health, wellbeing, emotional, health and social care issues, alongside a range of other conditions.
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Feeling Low or Anxious? – Call us to talk about your feelings of low mood, depression, anxiety or self-harm.
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Emotional and Wellbeing Support – Our team can provide practical emotional and wellbeing support over the phone or through our wellbeing services
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Access to Counselling – Our team can refer you to local counselling sessions
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Translation Service – Our Helpline is supported by Language Line, simply ask for a translator when calling. Our online webchat has built in language translation too.
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Birmingham & Solihull – The Helpline is for anyone living in Birmingham and Solihull.
Download Our Helpline Leaflet
Download, keep and share our Helpline Service leaflet.
Information from our Helpline leaflet is available in 14 languages

Volunteering
We actively encourage applications for volunteers on our helpline. Please visit our Volunteering Page for more information and application details.
Translated Helpline Service Information
Arabic
خط المساعدة لدعم الصحة النفسية
رقم الاتصال: 3555 262 0121
متاح كل يوم من 09 ص – 11 م
متاح خدمة الترجمة الشفوية
Bengali
মেন্টাল হেলথ অ্যান্ড ইমোশনাল সাপোর্ট হেল্পলাইন
0121 262 3555 নম্বরে কল করুন
প্রতিদিন সকাল 9 টা থেকে রাত 11 টা পর্যন্ত পাওয়া যায়
কথ্য অনুবাদ পরিষেবা পাওয়া যায়
Devanagiri
मानसिक स्वास्थ्य और भावनात्मक सहायता हेल्पलाइन
0121 262 3555 पर कॉल करें
हर दिन सुबह 9 बजे से रात 11 बजे तक उपलब्ध
मौखिक अनुवाद सेवा उपलब्ध है
English
Mental Health and Emotional Support Helpline
Call 0121 262 3555
Available everyday between 9am – 11pm
Spoken translation service available
Farsi
خط کمک سلامت روان و حمایت عاطفی
تماس بگیرید 0121 262 3555
هر روز از ساعت 9 صبح تا 11 شب در دسترس است
خدمات ترجمه شفاهی موجود است
Kurdish Kumanji
Xeta Alîkariya Derûnduristî û Piştgiriya Sozdarî
Telefon bike ser 0121 262 3555
Her roj di navbera saet 9ê sibê û 11ê şevê de heye
Xizmeta wergêrê bi devkî heye
Kurdish Sorani
هێڵی یارمەتی دەرووندروستی و پشتگیری سۆزداری
پەیوەندی بکە بە 0121 262 3555
هەموو ڕۆژێک لە کاتژمێر 9ی بەیانییەوە تا 11ی شەو بەردەستە
خزمەتی وەرگێڕانی زارەکی دابین دەکرێت
Mandarin
心理健康与情感支持热线
拨打 0121 262 3555
服务时间:每日上午 9 点至夜间 11 点
提供口语翻译服务
Polish
Infolinia ds. zdrowia psychicznego i wsparcia emocjonalnego
Zadzwoń pod numer 0121 262 3555
Otwarta codziennie między 9:00 a 23:00
Dostępna usługa tłumaczenia ustnego
Pashto
د رواني روغتیا او احساساتي ملاتړ ټېلېفوني لیکه
په 0121 262 3555 شمیره زنګ ووهئ
چې هره ورځ د سهار له 9 بجو د شپې تر 11 بجو فعاله ده، زنګ ووهئ.
د شفاهي ژباړې خدمتونه هم موجوده دي
Romanian
Linia de asistență și sprijin pentru persoane
cu probleme de sănătate mintală și emoțională
Telefonați la 0121 262 3555
Deschisă zilnic între orele 9:00 și 23:00
Serviciu de traducere orală disponibil
Somali
Khadka Caawinta Caafimaadka Maskaxda iyo Dareenka
Ka wac lambarkan 0121 262 3555
Waxaa la heli karaa maalin kasta inta u dhaxaysa
9 subaxnimo – 11 haweennimo
Adeegyada turjumaada ayaa la heli karaa
Tigriniya
ናይ ኣእምሮ ጥዕናን ስምዒታዊ ደገፍን መስመር ሓገዝ
ብ 0121 262 3555 ደውሉ
መዓልታዊ ካብ ሰዓት 9 ንግሆ – 11 ድሕሪ ቀትሪ ይርከብ
ናይ ምዝራብ ትርጉም ኣገልግሎት ኣሎ።
Ukrainian
Гаряча лінія з питань ментального здоров’я та емоційної підтримки
Зателефонуйте за номером 0121 262 3555
Доступно щодня з 9:00 до 23:00
Доступні послуги усного перекладу
Urdu
ذہنی صحت اور جذباتی معاونت کی ہیلپ لائن
0121 262 3555 پر کال کریں
روزانہ صبح 9 بجے – رات 11 بجے تک دستیاب ہے
زبانی ترجمے کی سروس دستیاب ہے
Fact Sheets
Counselling and Talking Therapies
Homelessness
Mental Capacity Act
Mental Health Diagnosis
NHS Complaints
Registering with a GP in Birmingham and Solihull
Self Care
Birmingham Mind is a member of the Helpline Partnership, a membership body for organisations that provide information, support or advice via phone, email, text or online.

Useful Contacts
Talking Space (Inc Crisis Support)
Central Birmingham Wellbeing Hub