Home > What We Do > Supported Accommodation

Due to high demand, we are currently NOT able to accept any new referrals for our Supported Accommodation Service at this time

(April 2024)

Sometimes people need to have a higher level of support to remain well and enjoy their lives as much as possible.

Our Vulnerable Adult Supported Housing Service is accommodation that is managed by Birmingham Mind and owned by one of three partner Housing Associations. Supported Housing offers support on an appointment basis between 9am – 9pm, 7 days a week, staff are not based on site.

Supported Housing is where we offer you a flat or house share with appropriate support.  How much support and what type of support is dependant on your needs but the aim of the service is to help a person to maintain a tenancy, identify their strengths and goals, develop increased self-esteem, self-worth and confidence, and to integrate into their local community.

Our Supported Housing service is funded by Birmingham City Council, Vulnerable Adults Service.

The service is delivered in partnership with the Longhurst Group and R&J Support.


The support from our dedicated team is underpinned by the key features of recovery; hope, respect, control and personal growth. We use person centred planning tools to help identify with individuals what support they want in order to achieve their ambitions and goals. The support can include:

  • Health and wellbeing support
  • Developing social networks
  • Accessing community facilities i.e. leisure, work and education
  • Enhancing people’s confidence
  • Help with skills needed to maintain a tenancy (paperwork, budgeting, environment, health and safety)
  • Emotional support

People are encouraged to be actively involved in designing their support package,  the running of each service and overall development of the Charity.

People receiving a service will be offered a Lead Worker. Lead Worker Support is available between 9.00am and 9.00pm, seven days a week. It is expected that most people will use the service for no more than 2 years although we recognise that some people may need longer.


The support is paid for by Birmingham City Council Vulnerable Adults Service and the rent is either paid by the person themselves or possibly covered by Housing Benefit. There is also a small service charge for services not covered by Housing Benefit. Eg communal heating and lighting. It is also possible to use Direct Payments to pay for your support.

Our Properties

We have a range of properties from shared homes to self-contained flats. Most of the accommodation is furnished with carpets, cooker, fridge/freezer and a single bed. Some of our projects are gender or ethnic specific (please see below for more details). Four properties are owned by Birmingham Mind and the rest are owned by Housing Associations, which we manage on their behalf and provide support for.


  • Have a mental health condition
  • Age 18 +
  • You need to live in or have a local connection with Birmingham (Family, support networks or GP etc)
  • We prioritise applications from hospital patients and those who currently reside in full time residential care.


  • Applications can be made by individuals, professional services, statutory agencies or family members.
  • Applications can made via:
    • Our Helpline call 0121 262 3555
    • Download and email our Referral Form directly to our Referral Team.

Current properties within Birmingham Mind’s portfolio:

Salisbury Road

Salisbury Road in Moseley is a converted Victorian house split into 3 self-contained flats. A large communal garden for all to share. This property is owned by Midland Heart Housing Association.

Handsworth Wood Road

In Handsworth Wood this property has 3 single self contained flats and a communal garden. The property is owned by Birmingham Mind.

Webbcroft Road

Located in Stechford this property has eight self-contained (one or two) bedroom flats with a communal garden. The property is owned by Bromford Housing Group and is for women only.

Golden Hillock Road

Our largest supported housing property, Golden Hillock Road in Small Heath has 5 self-contained bedsits and 17 self-contained flats divided across two buildings. Nine of the flats are intended for males from an Asian background. There are additional communal facilities for all the tenants which include lounge, training kitchen, dining room and laundry. The property owned by Citizen Housing.


Beaufort Road

Beaufort Road in Erdington has four self-contained flats with a communal garden. The property is owned by Birmingham Mind.

Rotton Park Road

Rotton Park Road in Edgbaston has six self-contained bedsits and a shared garden. The property is owned by Birmingham Mind.

Minstead Road

Located in Erdington this property, has six self-contained flats and one self-contained bedsit. All tenants have use of a garden and communal laundry facilities. The project is owned by Citizen Housing.

Middleton Hall Road

This property is in Cotteridge and is a shared house for seven people. The tenants share the bathrooms, kitchen, dining room, laundry facilities and a garden. The property is owned by Midland Heart Housing Association.

Holyhead Road

Holyhead Road in Handsworth has 8 self-contained flats for women only, of a multi-cultural mixed ethnicity. There is a communal lounge and garden. The property is owned by Nehemiah Housing Association.

Clarendon Road

Located in Edgbaston this property has one shared self contained flat and two single self contained flats and a large communal garden. The property is owned by Birmingham Mind.

Wycliffe Road

Located in Handsworth this property provides 8 self-contained flats for people of a multi-cultural mixed ethnicity, of both genders. Tenants share a garden and the property is owned by Nehemiah Housing Association.