Home > What We Do > Helpline

Birmingham Mind Helpline

Our Helpline provides emotional and wellbeing advice and information, to people experiencing mental health difficulties, their families, professionals and the wider public.

Our Helpline is accessible 9am – 11pm, everyday by calling 0121 262 3555 (Freephone 0800 915 9292)

Alongside our Helpline, you can also reach us by email or use our webchat, available everyday between 10am – 9pm.

The Helpline offers advice, information and signposting relating to mental health, wellbeing and health and social care issues,  alongside a range of other conditions.

  • Feeling Low or Anxious? – Call us to talk about your feelings of low mood, depression, anxiety or self-harm.
  • Emotional and Wellbeing Support – Our team can provide practical emotional and wellbeing support over the phone or through our wellbeing services
  • Access to Counselling – Our team can refer you to local counselling sessions
  • Support for frontline workers – We are linked to services providing support specifically for frontline workers
  • Birmingham & Solihull – The phone line is for anyone living in Birmingham and Solihull.

Become a Helpline Volunteer

Fact Sheets

Birmingham Mind is a member of the Helpline Partnership, a membership body for organisations that provide information, support or advice via phone, email, text or online.