Home > What We Do > Helpline

Birmingham Mind Helpline

Our Helpline provides advice and information to people experiencing mental health difficulties, their families, professionals and the wider public.

Our Helpline is accessible 24/7, everyday by calling 0121 262 3555 (Freephone 0800 915 9292)

Alongside our Helpline, you can also reach us by email or use our webchat, available everyday between 10am – 9pm.

The Helpline offers advice, information and signposting relating to mental health, wellbeing and health and social care issues,  alongside a range of other conditions.

  • Feeling Low or Anxious? – Call us to talk about your feelings of low mood, depression, anxiety, self-harm or suicide.
  • Emotional and Wellbeing Support – Our team can provide practical emotional and wellbeing support over the phone or through our wellbeing services
  • Access to Counselling – Our team can refer you to local counselling sessions
  • Support for frontline workers – We are linked to services providing support specifically for frontline workers
  • Birmingham & Solihull – The phone line is for anyone living in Birmingham and Solihull.

Become a Helpline Volunteer

Fact Sheets

Our helpline is regulated by Helplines Partnership, the membership body for organisations that provide information, support or advice via phone, email, text or online.