Impact
Welcome from our Chair
Reverend Canon Frank Longbottom
Each year when I'm asked to write a Forward for the Impact Report, I ask myself, what can I possibly say to those people who might read it? Then, somehow, it gets on to the paper and I rarely change anything from my first attempt.
Our mission is always to maintain the best standards and, this year we have been awarded the Gold Investors in People award, and the Mind Quality Mark. We have also been alert to changing needs, and we are gradually moving from our basic work of residential care in special homes, to include more supported living for people in single accommodation. If we are offered more contracts to support those who wish to improve their mental health, we will be ready to take up the challenge.
Better Mental Health For All
Six story tellers
Natasha's
Recovery Journey
Natasha's
Recovery Journey
“I was 18 when I had my first episode of being unwell. It was during my A levels, and I was studying Textiles, Art, GSCE Maths and Business Studies. I finished the first year but couldn't continue due to becoming unwell, but I still received A's in my AS levels for completing my first year.”
Daniel’s
Story
Daniel’s
Story
“I’m in the process of trying to get a new bungalow for me and my dog, as I really struggle with stairs. Nicola is helping me to do this, and I know she will support me when that time comes. I don’t know what I would do without Nicola and Birmingham Mind.”
Bill’s Story
Birmingham Pride 2023
Bill’s Story
Birmingham Pride 2023
“Birmingham Pride is a fantastic event and a huge opportunity for Birmingham Mind to reach a large audience.”
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Bradley’s Story
Making Employee Wellbeing A Priority
Bradley’s Story
Making Employee Wellbeing A Priority
“In 2017 Bradley sought professional help for his mental health. It wasn’t until 2021 that Bradley made his employer HTM aware of his mental health struggles at which point HTM were able to adjust Bradley’s responsibilities.”
Eve’s Story
Eve’s Story
“I have been working as a Senior Mental Health Connector since the service began in August 2022. We have always known that there was a real bottle neck of people with mental health issues under community mental health teams, which didn’t have the capacity to deliver what people wanted and expected. A new model was called for!”
Reflections from CEO!
Helen Wadley
As Frank spoke about in the Chair’s Opening Report, we are going through a period of change.
We are grateful for the support of an experienced Board and Chair, talented staff and volunteer base and supporters, fundraisers, donors and commissioners.
The Difference We Make
We've heard from our six amazing story tellers, the difference Birmingham Mind has made to their lives through, support, recovery and training, but what about the rest?
Here's the difference we made across Birmingham and Solihull last year.
34718
people accessed a service delivered by Birmingham Mind
We received
24332
calls and web chats
1305
people attended a Birmingham Mind Training course
474
peoples accessed our out of hours Crisis Intervention service - Talking Space
We recruited
36
new staff members last year,
with a total of
210
people working for Birmingham Mind.
Our Trustees donated
540
hours of their time
Our Helpline welcomed
19
new volunteers into their service
and
290
hours were given by our Peer Leads.
But ultimately, we do all of this to provide the care and support to the adults who need our services, giving them the opportunity to have the best possible chance of fulfilling their lives, being in control of their mental health, managing their recovery journey and prioritising their wellbeing.
98%
of our service users rated our level of respect as good or excellent.
The quality of communication received by almost
98%
of respondents was rated as good or excellent.
8 out of 10
people said that Birmingham Mind contributed to their individual recovery journey
97%
of service users said that would most likely or definitely recommend Birmingham Mind to their friends and family.
How You Gave Your Support?
£198957.37 raised through our corporate partnerships, individuals giving cash or regular donations and local fundraising initiatives.
How did you spend my donation?
Your donations help fill gaps and test out new services.
This year, most of the donations received went to directly to support our Mental Health Helpline, which operates 365 days of the year or towards our Peer Mentor service, which enables us to employ people with lived experience of mental health difficulties and support them to use their own experiences to inspire and support others.
The Trustees confirm that the financial information presented below is extracted from the full financial statements.
Copies of the full financial statements, which were approved by the Charity’s Trustees on 10 August 2023, are available on our website.
| 2023 (£) | 2022 (£) | |
| Total Income | 10,075,108 | 9,614,405 |
| Total Expenditure | 10,371,846 | 9,458,205 |
| Net Income | (296,738) | 156,200 |
| Recognised Gains/(Losses) | (172,000) | 244,000 |
| Net Movement in Funds | (468,738) | 400,200 |