Useful Contacts

If you live outside of Birmingham and you are concerned about yourself or a loved one, these helplines can offer you expert advice:

You can download our Keeping Well Booklet – which offers some practical advice to keep you well during COVID-19


For general information, support and advice

  • Mind Infoline

Phone: 0300 123 3393 or text 86463 


  • Bipolar UK

A charity helping people living with manic depression or bipolar disorder.


  • CALM

CALM is the Campaign Against Living Miserably, for men aged 15-35.


  • Counselling Directory

Online counselling directory for anyone seeking counselling services.


  • Depression Alliance

Charity for sufferers of depression. Has a network of self-help groups.


  • Finty

Support with Money Management and the impact of mental health

  • MindOut (LGBTQ mental health service based in Brighton)

  • OCD (Obsessive Compulsive Disorder) Action

Support for people with obsessive compulsive disorder. Includes information on treatment and online resources.

Phone: 0845 390 6232 (Mon-Fri, 9.30am-5pm)



Young suicide prevention society.

Phone: HOPElineUK 0800 068 4141 (Mon-Fri,10am-5pm & 7pm-10pm. Weekends 2pm-5pm)


  • Newton Housing Options Centre (Over 25)

Opening Times:

Monday 9.00 to 16.30

Tuesday 9.00 to 16.30

Wednesday 10.00 to 16.30

Thursday 9.00 to 16.30

Friday 9.00 to 16.15

Saturday and Sunday closed

The following buses stop nearby; 33, 51, 886, 907A, 52, 52A, 7, 8C.

New Aston House Newtown Shopping Centre Newtown Birmingham B19 2SW

  • Rethink Mental Illness

Support and advice for people living with mental illness.

Phone: 0300 5000 927 (Mon-Fri, 10am-2pm)


  • Samaritans

Confidential support for people experiencing feelings of distress or despair.

Phone: 08457 90 90 90 (24-hour helpline)


  • Sane

Charity offering support and carrying out research into mental illness.

Phone: 0845 767 8000 (daily, 6pm-11pm)


  • St Basils Birmingham Youth Hub (If you’re a young person aged 16-25)

If you need somewhere to go or someone to talk to, you can book an appointment at The Youth Hub by:

Phoning Youthline: 0300 303 0099
Texting free: ‘Need St Basils’ to 62277

Once you’ve got your appointment you can find us at:

St Basils (Church building)
Heath Mill Lane
B9 4AX

  • The Mental Health Foundation

Provides information and support for anyone with mental health problems or learning disabilities.


  • The Waiting Room

Provides online and up to date information for all Health & Wellbeing services across Birmingham.


  • YoungMinds

Information on child and adolescent mental health. Services for parents and professionals.

Phone: Parents’ helpline 0808 802 5544 (Mon-Fri, 9.30am-4pm)