Emergency Contacts

In an emergency:

  • Call 999 – If you or someone else is in immediate risk of serious harm or injury you should call the emergency services.
  • National Suicide Prevention Helpline UK: 0800 689 5652 offers a 24/7 supportive listening service to anyone throughout the UK with thoughts of suicide or thoughts of self harm.
  • Contact your GP – if you, a friend or relative is experiencing mental health problems.
  • Helpline – Call our helpline open 24hrs everyday 0121 262 3555 (or Freephone 0800 915 9292)
  • Shout – National Crisis Text service – Text Shout 85258
  • Stayingsafe.net – an useful, kind and compassionate online tool for anyone feeling suicidal.
  • If you, a friend or relative does not have a GP and lives in Birmingham, you can call the Birmingham and Solihull Mental Health Foundation Trust on: 0121 301 0000 (This service is for people aged 25 and over)
  • Do you live in Sandwell? Contact Kaleidoscope Crisis Service Text TeamKPG to 85258
  • For people aged 0-25 you can contact Forward Thinking Birmingham Single Point of Access0300 300 0099 or via http://forwardthinkingbirmingham.org.uk/

 For support, advice and information in a crisis:

  • Samaritans on 08457 90 90 90 or email: jo@samaritans
  • Call 111: (Open 24 hours a day, 365 days a year) Calls are free from landlines and mobile phones.
  • SANELINE on 0845 767 8000 (Open 1pm – 11pm every day)


If you have contact with the Birmingham and Solihull Mental Health Foundation Trust:


 For general information, support and advice:

  • Mind Info Line on 0300 123 393 or visit their website www.mind.org.uk access a range of useful mental health factsheets and information.