Getting Involved

Service User Involvement

How can a service user get involved in Birmingham Mind?

Improving Mind

The Improving Mind group aims to do exactly what its name says.  If Birmingham Mind has a new policy it is considering or new documents it wants service users to use, they come to Improving Mind to consult service users and make changes to them based on service users, ideas and experiences. But it is not just Mind that brings things to discuss; service users put issues on the agenda as well.

How many people are in this group?

Average attendance is 20 people.

How do I find out more?

You can contact the facilitator directly yourself (or ask a member of staff to get in touch first).  The facilitator can come out to see you to talk about the group.  If you decide you would like to be involved with Improving Mind, you are sent information every month about the next meeting (this can be sent to your home, or to a Mind service for you to collect it).

Where does it meet and when?

The group meets at 17, Graham Street, Hockley, B1 3JR (Bus No.101) on the first Thursday of every month.

How long are the meetings? The meetings start at 1.30 pm and are normally 2 hours long, the group takes a break at about 2.45 pm.  If you need to get up and get a drink or have a walk around that is fine.

Do I get paid for coming to this group? Only travel expenses are paid at this meeting. We do ask you to complete a simple form, if you will require the use of a taxi to access the meetings.

Which staff members, are at the meeting? The Director of Operations represents Birmingham Mind at the meeting. The other staff member at the meeting is the facilitator, who takes the notes of the meeting.

What happens if I can not get to a meeting one month, or if I start a job or go to college? All the members of Improving Mind are giving up their own time to come to the meetings, so there is no problem if you cannot come one month, just come next time if you can, you will still be very welcome.  Mind hopes getting involved can increase your confidence and help you take steps towards what you want in your life.  If you start work, college or if something else becomes more important to you that is good, Mind thanks you for your contribution to the group and you will certainly not be letting anyone down.

Task Group

The Task Group, commenced in January 2012 after detailed discussions with the Improving Mind group.

Members of the group undertake a more detailed consultation of Birmingham Minds’ policies and procedures, surveys and events, that maybe not be everybody’s cup of tea!

As it is a working group it has a closed membership but the group is does have a process that allows new members to put themselves forward for election each year.

Being a Service User Representative on Birmingham Mind’s Committees

Birmingham Mind has in recent years changed the structure of how it is run (this is sometimes called the Governance structure).

As part of this change Birmingham Mind has worked to ensure that there are service user representatives on each of the Committees.   The Committees are:

  • Executive Committee
  • Finance and General Purposes Committee
  • Clinical Governance Committee
  • Day/Support Services Sub Committee
  • Residential Care Sub Committee

If you would like to find out more about becoming a service user representative on one of these committees, please contact the Service User Involvement Facilitator.

There are many other ways you can get involved

  • Take part in interviews for new staff (training is available to support you to do this), this is paid involvement work.
  • Take part in quality standard meetings.  This is paid involvement work.
  • Attend tenants, residents or members meetings, to get involved in the service you get support from.
  • Attend working groups that meet to complete a task.  This is paid involvement work
  • Join the “Working Together Service User Induction Group”, which meets new members of Birmingham Mind staff, to tell them about user involvement opportunities. This is paid involvement work.

Please ask Birmingham Mind staff at the service you get support from about opportunities to get involved in the above ways.

Donating to Birmingham Mind

Each year one in four of us will experience a mental health problem.

Birmingham Mind world alongside people with mental health problems, to ensure that they have enough choice and control in their lives to recover their mental health and well-being.

If you would like to support our work financially there are a number of ways you can do this.


Online Donations: You can make a donation to Birmingham Mind online through Virgin Money Giving, which provides a donation facility free of charge so that we received 100% of the donation. Remember to Gift Aid if you can.

Cheque Donations: Please make cheques payable to Birmingham mind, and post tem to: Birmingham Mind, FAO Director of Finance, 17 Graham Street, Hockley, Birmingham B1 3JR

Cash Donations: Please bring your donation to the address above. Our Head Office is open Monday – Friday 09:00 – 17:00.

Legacies and Bequests

 Any legacy you chose to make in your will to Birmingham Mind will be free of tax and deducted from your Estate before Inheritance Tax is calculated.

Volunteer For Us

We have a variety of opportunities for volunteers. If you are interested in finding out more phone our volunteer co-ordinator on 0121237 3761 or use our website email contact page.

Benefits of volunteering 

Why volunteer?

People chose to volunteer for a number of different reasons, from wanting to build their confidence, gain experience to helping others.

Volunteering can help you to:

  • Gain new skills, knowledge and experience which can help to enhance your CV.
  • Improve your employment prospects
  • Make friends and meet new people
  • Make a difference to your community
  • Build your confidence and self-esteem
  • Support others

Volunteering is also good for your health

A report commissioned by Volunteering England and researched by the University of Wales, Lamperter found that:

Volunteering has a positive effect on volunteers’ health. It can impact their:

  • Longevity
  • Ability to cope with their own ill-health
  • Family relationships
  • Quality of life
  • Social support and interaction
  • Self-esteem and sense of purpose

 Work For Us

Birmingham Mind seek to recruit to its dedicated, professional staff, people who are interested in working to deliver Our Values in ways that are caring, supportive and adaptable.

As an Equal Opportunities employer Birmingham Mind recognises that people who have experienced mental health difficulties are often disadvantaged in employment. As a Mindful employer we seek to encourage people with lived experience of mental ill health to apply for jobs with us.

We offer our staff, as well as our volunteers, on-going training and support aimed at their development and the realisation of their potential.

We offer:

  • 30 Days Holiday
  • Contributory Pension Scheme
  • Comprehensive Training Programme for all staff
  • Computershare Childcare Vouchers
  • Staff Forum
  • Employee Assistance Programme
  • Health Paycare Scheme