Director of Operations (Deputy CEO)
Reports to: CEO
Salary: £66,467 pa
Role: The post holder will possess excellent leadership and communication skills,
significant experience of beneficiary involvement, and a history of placing clients at
the heart of services. This role will suit someone who enjoys variety in their work,
with no two days the same. You will be working in a team of people passionate
about delivering the best mental health care/support
Closing Date: Applications will close on Monday 6th February
First Stage Interview: Thursday 16th and Friday 17th February 2023
Second Stage Interview: Tuesday 28th February and Wednesday 1st March 2023
Download the full application pack here
Birmingham Mind has grown considerably over the last few years and we are
looking for an exceptional leader to join our Senior Leadership Team.
We have gained a great reputation locally and with commissioners for delivering
positive outcomes for the people we support, and we are looking for a values driven individual that will help move Birmingham Mind into its next phase.
The role will be to work closely with our CEO to help Birmingham Mind navigate
the big opportunities and challenges we inevitably face.
We need to ensure that
we continue to build on our outstanding reputation for service delivery.
You will deputise for our CEO and become overall accountable for the infrastructure of the Charity as well as its service delivery. You will be a key
ambassador of Birmingham Mind and you must hold yourself to the highest level of
standards and values.
You will be overall accountable for the quality and safety of our service delivery and must ensure that all internal and external requirements are met/exceeded.
We have a learning environment and are proactive in learning from the past.
You must be able to build strong trusted relationships internally and externally.
You will also understand and be able to demonstrate commitment to placing lived
experience at the heart of what we do.
Main Purpose of the Role
The post holder will possess excellent leadership and communication skills, significant
experience of beneficiary involvement, and a history of placing clients at the heart of
This role will suit someone who enjoys variety in their work, with no two days the same. You will be working in a team of people passionate about delivering the best mental health care/support.
We want everyone who works for us to be proud of what they do, and our Director of
Operations will establish and model this culture. Above all the successful candidate
must demonstrate integrity and show a strong commitment to the recovery model, as defined by the people who use services.
Our decisions and actions stem from our values and the post holder must be able to role model these at all times whilst
striving for excellence.
You will have direct operational management and accountability for Birmingham Mind’s extensive service portfolio which includes regulated services.
You are the ambassador for our operational delivery and you are accountable for the quality and safety of the services we deliver.
You will lead on our property portfolio and our ambitions relating to this.
You are the senior leader in Birmingham Mind accountable for the Participation
and Influence Strategy.
You need to be a relational leader and be able to build meaningful and trusted
relationships both internally and externally.
Please submit your CV and a Supporting Statement outlining how you meet the person specification to Recruitment@Birminghammind.org
For an informal and confidential discussion about the role, please contact:
Helen Wadley, CEO via Helenwadley@birminghammind.org
Closing Date: Applications will close on Monday 6th February 2023