Helpline Christmas & New Opening Times

Our Helpline will remain open everyday throughout Christmas and New Year. We are also able to offer face to face evening appointments (dates below) for anyone who needs to see us.* (*Face to Face appointments must be booked in advance)

We may experience a higher demand in calls over this time so it may take some time for you to be connected to a helpline worker.

However, we can also contact us via:

  1. Voicemail Facility: If you wish to leave a message one of the helpline workers will call you back.
  2. Live Web Chat: You can message with us via the Live Chat function on any page of our website (Between 10am – 9pm). Our chat service is always answered by a real person, we never use automated responses.
  3. Email: You can email any non urgent queries to us at Help